Payment Methods Bank Deposit
BSB: 015211
Account: 493212406
Account Name: Cheap Games Australia
Bank: ANZ Bank
If paying by internet banking, you can forward us a copy of the reciept for the transaction and we can dispatch the game/s immediately. Without this information, items will be shipped when we have confirmation of the deposit, usually 1 working day after the deposit is made.
Credit Cards via Paypal
Credit card payments are processed via Paypal. There is a surcharge of 3% to use this method of payment. You can also make payments directly from your Paypal account to us.
Contact Information:
ABN: 61131903825
Dernancourt
SA 5075
Email:admin@cheapgames.com.au
Email: info@cheapgames.com.au
MSN Messenger: info@cheapgames.com.au (Talk to us live right now!)
We are commited to giving our customers the cheapest prices on games and accessories, aswell as the best possible service. We pride ourselves on our customer service. We are available for contact 7 days a week by email. Also, we have a live service available, you can add info@cheapgames.com.au to your msn messenger contact list and talk to one of our staff one on one about any enquiries you have. If you require any information, please do not hesitate to contact us and we will get back to you as soon as possible - usually within a few hours.
Pre-ordering
If a game has not yet been released, you have the option to pre-order it. This means that a copy of the game will be reserved for you and when the game is released we will ship it to you immediately. You do not have to make the payment for the game at the time of your order. Simply proceed with the checkout and we will contact you 5-7 days before the release date for you to complete the payment. We do suggest that you do make payment as soon as possible, as sometimes day 1 stock can be limited on major release titles. Please note that we usually receive stock a day or two before the scheduled release date, which means we may be able to get the product to your door right on release day!
Product Availability
We have stock on the majority of the stock listed on this site, especially the more popular titles. If you need confirmation of whether we have stock on hand for a particular product then please do not hesitate to contact us and we will let you know. Please also take into consideration that even a product that isnt currently in stock can usually be made available within 48 hours.
Product Quality Guarantee
All of our products are 100 % Australian, absolutely nothing is imported. This means that all Console products are in PAL format. All release dates are in relation to the Australian release and are accurate to the best of our knowledge. These dates are updated regularly to keep you informed.
Order Cancellations
Cancellation of any orders costs us time and money. Due to an abuse of this, we now incur a 10% total order fee, on the cancellation of any orders. This means we will refund you 90% of the order total. Please take care and be sure of your ordering.
Lost or Damaged Items In Transit
We trust Australia Post to deliver our products to you quickly and safely. However, in the rare event that your item is lost or damaged in transit, we will not be held liable. We will however, do all we can to help find your parcel if it is lost. This includes lodging complaint forms with Australia Post and having them do a full search for the parcel. Please remember that Express Post has a tracking number, whereas Regular Post does not.
Refunds
If a refund has to be issued it will be processed by Bank Deposit or Paypal.
By creating an account and placing an order, you are acknowledging to have read the above information.
